Agency-grade WordPress support

We absorb the support load so your team can ship. Unlimited requests, predictable delivery.

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Premium Care, Proven Process

Staging-first workflow • Safe rollbacks • Performance & security monitoring • Clear SLAs

Security
Performance
Staging-First
Priority Support

Ready to get started?

We stabilise your site, then keep improving it—no hourly buckets.

Agency WordPress Support & Management

Dedicated Website Management

Dedicated support and website management by Snr WordPress Engineer. Custom coding, large support load, unlimited support.

$2,000

Monthly

Single Website - Unlimited Requests

Let’s Get Started!

Agency Support — Unlimited Support — Multiple Websites

Get unlimited support across multiple websites for your agency. We can manage all your clients websites for you.

$7,500

Monthly

Unlimited Requests, Multi-site

Let’s Get Started!

White Label Agency Support

Full white label experience for your customers, your own branded support platform managed by dedicated Snr WordPress Engineers.

Custom

Monthly

Unlimited Requests, Multi-site

Let’s Get Started!

Built for Agencies

Centralised ops, senior engineers, and reliable SLAs across your client sites.

Dedicated Support

Priority handling and clear communication.

Multi-Site Ops

Standardised workflows across multiple properties.

Trusted Partner

We slot into your delivery process seamlessly.

Agency Plans — Detailed Overview

Dedicated Website Management

Dedicated support and website management by Snr WordPress Engineer. Custom coding, large support load, unlimited support.

Dedicated senior support for a single flagship site.

Prioritised scheduling and proactive maintenance.

$2,000

Monthly

Single Website - Unlimited Requests

Let’s Get Started!

Agency Support — Unlimited Support — Multiple Websites

Get unlimited support across multiple websites for your agency. We can manage all your clients websites for you.

Centralised processes across multiple sites.

We absorb support load so your team ships faster.

$7,500

Monthly

Unlimited Requests, Multi-site

Let’s Get Started!

White Label Agency Support

Full white label experience for your customers, your own branded support platform managed by dedicated Snr WordPress Engineers.

Centralised processes across multiple sites.

We absorb support load so your team ships faster.

Custom

Monthly

Unlimited Requests, Multi-site

Let’s Get Started!

Not Sure Which Plan Fits?

Tell us your stack and priorities—we’ll recommend the fastest path to a stable, faster site.

Get a Plan Recommendation Compare Plans

Why Teams Choose Us

Staging-First

Every change QA’d on staging with a rollback plan.

Performance

Core Web Vitals baseline and ongoing tune-ups.

Priority Support

Fast SLAs, escalation path, incident postmortems.

Clear Scope

Fair-use hours, overage at $295/hr.

What Customer Say About Us

We are regularly rated 5 stars by our customers

author
David Verneuille
CEO | Black Badger Software Solutions

I did an analysis of our successful actions of 2023 - the year we had the highest income to date and one of the single most successful actions was having you working on the site constantly. We were getting like 1-3 leads from the site every week!

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Daniel Bracey
Director | Balancable

One of the main things we get from working with Web Presence Websites Support is piece of mind that our website is ALWAYS taken care of. Very happy with the service.

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How It Works

A calm, proven process with unlimited support. We stabilise first, then keep improving every month.

Step 1

Onboarding Audit

Access & stack review, performance & security baseline, and plan setup.

Step 2

Stabilise & Secure

Backups, monitoring, staging-first updates, fixes & hardening with rollbacks ready.

Step 3

Iterate & Improve

Monthly improvements, reports, and a living roadmap—no hourly buckets, ever.

What we check first

  • Themes, plugins & versions (conflicts & risk)
  • Backups & recovery (offsite + snapshots)
  • Security posture & user roles
  • Performance baseline, caching & CDN

Safe updates, always

  • Updates land on staging first
  • Smoke-test key flows (forms, checkout)
  • Planned maintenance windows
  • Rollback plan on every release

Day 1–3: Access set, backups verified, monitoring live

Day 4–10: Staging parity, update batch 1, priority fixes

Day 11–20: Security hardening & performance wins

Day 21–30: Report, changelog & next-month roadmap

Ongoing: Unlimited support requests via tickets

Releases: Planned windows with rollback ready

Ready to get started?

We stabilise your site, then keep improving it—no hourly buckets, ever.

Agency & Multi-Site Support — FAQs

One partner for updates, fixes, and safe releases across a portfolio of client sites.

We create a shared intake with tags per client/site and a lightweight priority scheme. Routine updates flow continuously; bigger items are grouped into mini-sprints so you can communicate timelines to clients without juggling dozens of threads.
Yes. We’ll mirror your Git, branching, and release process, align on linters/formatters, and keep a changelog per site. If a site is not yet version-controlled, we’ll help you containerize or at least establish staging and a safe deploy path.
We batch related fixes and ship them together, reducing context switching. You get a single monthly report covering all sites: tickets closed, risk items, and upcoming work, so stakeholder updates are simple.
We can attend technical calls as your engineering partner or provide white-label release notes that you can paste into your client portal. Many agencies prefer the latter—fast, consistent, and on-brand.
Flag important launches ahead of time. We’ll keep a senior on point, pre-validate infrastructure (cache, CDN, PHP workers), and set up temporary heightened monitoring so issues are caught before they escalate.

Let’s Get Started!

If there is any information you can't find on our web site or that we have not included here please submit a query

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Help Shape Better WordPress — Get a Free Performance Audit

Tell us what’s working (and what isn’t). We’ll clone your site to a private staging server, run optimisations, and send a clear plan with quick wins.