Advanced WordPress & WooCommerce support

For complex builds and eCommerce—reliability, performance and senior-level fixes.

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Premium Care, Proven Process

Staging-first workflow • Safe rollbacks • Performance & security monitoring • Clear SLAs

Security
Performance
Staging-First
Priority Support

Ready to get started?

We stabilise your site, then keep improving it—no hourly buckets.

Advanced WordPress & WooCommerce Support

Advanced WordPress Site Support

Complex fixes, uptime, staging & rollbacks

$699

Monthly

Unlimited Advanced Support

Let’s Get Started!

Advanced WordPress Content Management

High-velocity content changes & QA

$799

Monthly

Unlimited Advanced Edits

Let’s Get Started!

WooCommerce WordPress Support

Catalog, Orders, Plugins & Updates

$899

Monthly

Unlimited WooCommerce Support

Let’s Get Started!

Advanced Support, Done Right

Senior engineers, proactive care, and clear SLAs—built for complex WordPress & WooCommerce sites.

Security & Stability

Staged updates on staging, safe rollbacks, uptime monitoring.

SLAs That Matter

12-hour response for Advanced, 8-hour for WooCommerce, P1 24/7.

Senior Only

Handled by senior WordPress & WooCommerce engineers.

Advanced Plans — Detailed Overview

Advanced WordPress Site Support

Complex fixes, uptime, staging & rollbacks

Support tickets, debug & code fixes for complex builds.

Perfect for LMS, memberships, or custom functionality.

$699

Monthly

Unlimited Advanced Support

Let’s Get Started!

Advanced WordPress Content Management

High-velocity content changes & QA

Posts, pages, products, media—done right and QA’d.

We implement improvements to keep content flowing.

$799

Monthly

Unlimited Advanced Edits

Let’s Get Started!

WooCommerce WordPress Support

Catalog, Orders, Plugins & Updates

Catalog, orders, gateways and plugins maintained.

Uptime and stability for revenue-critical stores.

$899

Monthly

Unlimited WooCommerce Support

Let’s Get Started!

Not Sure Which Plan Fits?

Tell us your stack and priorities—we’ll recommend the fastest path to a stable, faster site.

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Why Teams Choose Us

Staging-First

Every change QA’d on staging with a rollback plan.

Performance

Core Web Vitals baseline and ongoing tune-ups.

Priority Support

Fast SLAs, escalation path, incident postmortems.

Clear Scope

Fair-use hours, overage at $295/hr.

What Customer Say About Us

We are regularly rated 5 stars by our customers

author
David Verneuille
CEO | Black Badger Software Solutions

I did an analysis of our successful actions of 2023 - the year we had the highest income to date and one of the single most successful actions was having you working on the site constantly. We were getting like 1-3 leads from the site every week!

review
author
Daniel Bracey
Director | Balancable

One of the main things we get from working with Web Presence Websites Support is piece of mind that our website is ALWAYS taken care of. Very happy with the service.

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How It Works

A calm, proven process with unlimited support. We stabilise first, then keep improving every month.

Step 1

Onboarding Audit

Access & stack review, performance & security baseline, and plan setup.

Step 2

Stabilise & Secure

Backups, monitoring, staging-first updates, fixes & hardening with rollbacks ready.

Step 3

Iterate & Improve

Monthly improvements, reports, and a living roadmap—no hourly buckets, ever.

What we check first

  • Themes, plugins & versions (conflicts & risk)
  • Backups & recovery (offsite + snapshots)
  • Security posture & user roles
  • Performance baseline, caching & CDN

Safe updates, always

  • Updates land on staging first
  • Smoke-test key flows (forms, checkout)
  • Planned maintenance windows
  • Rollback plan on every release

Day 1–3: Access set, backups verified, monitoring live

Day 4–10: Staging parity, update batch 1, priority fixes

Day 11–20: Security hardening & performance wins

Day 21–30: Report, changelog & next-month roadmap

Ongoing: Unlimited support requests via tickets

Releases: Planned windows with rollback ready

Ready to get started?

We stabilise your site, then keep improving it—no hourly buckets, ever.

Advanced WordPress & WooCommerce — FAQs

For complex sites and stores: staging-first releases, performance tuning, and senior engineering.

Custom post types, bespoke plugins, LMS/membership, complex search/filtering, multi-language setups, integrations with CRMs/ERPs, and WooCommerce stores with payment/shipping gateways or custom checkout flows. These environments need careful releases, performance work, and senior review.
We stage, regression-test conversion paths (cart, checkout, account, key forms), schedule releases in maintenance windows, and monitor logs/metrics after deploy. If something regresses, we roll back quickly and document the root cause and fix.
Yes. We profile slow queries, add indices where appropriate, optimize WP_Query usage, cache heavy fragments, and address template over-rendering. We pair infra recommendations (PHP/OPcache, object cache, CDN) with theme/plugin changes so gains hold up under real traffic.
We audit it first: structure, security, update readiness, and testability. Then we suggest a remediation plan—sometimes refactoring small pieces is enough; other times we sandbox risky code and harden critical paths so you can keep shipping safely.
Critical checkout incidents on WooCommerce plans have 24/7 escalation. We triage, isolate impact, and prioritize restoring checkout before non-critical fixes. You’ll receive a short post-incident summary with mitigation steps.

Let’s Get Started!

If there is any information you can't find on our web site or that we have not included here please submit a query

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Help Shape Better WordPress — Get a Free Performance Audit

Tell us what’s working (and what isn’t). We’ll clone your site to a private staging server, run optimisations, and send a clear plan with quick wins.